Just as there is proper etiquette at social events and at home, there is proper etiquette in your office. It is important to be considerate to your employer, employee or co-workers. When you ignore the rules of etiquette at work, whether unintentionally or deliberately, you demonstrate ignorance and lack of consideration. It could then become difficult or impossible to gain the confidence, trust, respect and cooperation of those around you. Your rude behavior masks your professional image - the way others see you.

A third of your day is spent in your office. It is easy for coworkers to recognize a cynical, unreasonable, uncooperative, thoughtless, or otherwise negative attitude. Experts report that to handle your work and working relationships successfully, you must have a genuine cheerful, positive and confident outlook. If your view is always negative, angry or unhappy, people will feel uncomfortable around you, will distrust you, and will avoid being around you. Your superior may think you will treat your work assignments, his clients and your co-workers without respect and courtesy.

Examine your own attitude and listen to yourself speak to others. If you cannot change a negative attitude, perhaps you need professional help. Smiles are contagious. Go ahead, smile at someone in your office. It is a safe bet they will smile back. Remember to think about the effect your attitude and behavior will have on others. When you are happy (or at least give that impression), and when you are considerate and respectful, you will find the courtesies and thoughtfulness of others flow more naturally toward you.

Your attitude comes across loud and clear over the phone. It may seem silly, but if you smile while you are talking to a client, court personnel, or other on the phone, your attitude and friendliness will come across and your requests will be responded to faster than if the call was "strictly business - no amenities". Remember the old adage, you get more with honey than vinegar.